Support

We're here to help. Find answers or get in touch.

Contact Us

Email Support

For general inquiries and support:

support@alwyse.com

Privacy & Security

For privacy or security-related questions:

privacy@alwyse.com

Business Inquiries

For partnerships and enterprise:

hello@alwyse.com

Response Time

We typically respond within 24-48 hours during business days. For urgent security issues, please indicate "URGENT" in your subject line.

Frequently Asked Questions

How do I get started?

alwyse is currently in private beta. Join our waitlist to get early access when we open up.

What platforms do you support?

alwyse is available on iOS and macOS, with Android and web support coming soon.

Is my data secure?

Yes. We use industry-standard encryption, secure authentication, and regular security audits. Learn more on our Privacy & Trust page and Privacy Policy.

Can I export my data?

Absolutely. You can export all your memories and data at any time in a standard format.

What AI models does alwyse use?

alwyse works with leading AI providers including OpenAI. We use enterprise agreements with strong privacy protections and give you control over which AI features to enable.

How much does alwyse cost?

Pricing details will be announced as we approach general availability. Early beta users will receive special pricing.

Can I self-host alwyse?

We're developing a local hosting option for users who want to keep their data on their own infrastructure. This will be available after the initial launch.

How do I delete my account?

You can delete your account at any time from the app settings. All your data will be permanently removed from our systems within 30 days.

Need More Help?

Can't find what you're looking for? We're happy to help. Send us an email at support@alwyse.com and we'll get back to you as soon as possible.