Terms of Service

These terms are the agreement between you and CVOYA LLC ("CVOYA", "we", "us") for using alwyse: the apps, the alwyse.ai website, and the managed service we operate (the hosting option we call Cloud). If you run the alwyse software on your own hardware, the software's own license governs the software; these terms govern your account and any alwyse service it touches. By creating an account or using alwyse, you agree to these terms and to the Privacy Policy.

We have tried to write them the way we write everything else: plainly. They are short enough to actually read.

1. The beta

alwyse is in beta, by invitation. That means the honest version of "as is": features will change, sometimes weekly; things will occasionally break; and we may interrupt, limit, or suspend the service to keep it healthy. We publish what is real and what is not on the trust roadmap, and we will never quietly weaken a promise — but during the beta you should not rely on alwyse as your only copy of anything you cannot afford to lose.

2. Your account

You sign in with your Google or Apple account; we never see a password. You must be 18 or older during the beta. An account belongs to one person — alwyse is personal by design — and you are responsible for what happens under it and for keeping your devices secure. Give us accurate information, and don't share, sell, or transfer your account.

3. Your content stays yours

Everything you capture, connect, or create in alwyse — and everything alwyse comes to understand from it — is yours. You grant us only the license we need to run alwyse for you: to store, process, back up, and show your content back to you and to the features you invoke. That license exists to serve you, and only you — we do not use your content for advertising, and we do not sell it — and it ends when you delete your content or close your account, as described in the Privacy Policy.

4. Your responsibilities

alwyse holds what you give it, so what you give it is on you:

• Use alwyse lawfully. Don't store or do anything illegal with it.
• Content about other people is your responsibility. Where consent is required — recording a conversation, capturing someone else's messages — obtaining it is on you, under the laws that apply to you.
• Don't probe, overload, or disrupt the service, and don't try to reach data that isn't yours. Every person's instance is isolated; attempting to cross that isolation ends the agreement.
• Don't resell or offer alwyse to others as a service.

5. Third-party services and keys you bring

Some of what alwyse does for you runs through services you choose: a model vendor you bring a key for, sources you connect (a calendar, email, files), a search provider. Your relationship with each of those is governed by their terms, and their costs — including what a model vendor bills against your key — are yours. We are not responsible for third-party services, and a crossing to them happens only when you choose it, as described in the Privacy Policy.

6. Fees

The beta is free. What you pay a model vendor under your own key is between you and them. If we introduce paid plans, we will announce them with clear notice and pricing before anything costs money — never retroactively.

7. alwyse will be wrong sometimes

alwyse is built on AI models, and its answers, summaries, and connections can be incomplete or incorrect. It is not a doctor, a lawyer, or a financial advisor, and nothing it says is professional advice. You decide what to act on.

8. Leaving, and being asked to leave

You can stop using alwyse at any time, and you can take everything with you — full export is served by your own instance. To close your account, contact us; deletion then follows the Privacy Policy.

We may suspend or close your account if you materially breach these terms — above all the responsibilities in section 4. Unless the law or the safety of others prevents it, we will tell you why and give you a reasonable opportunity to export your data first.

9. Disclaimers

alwyse is provided "as is" and "as available", without warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

10. Limits on liability

To the fullest extent the law allows, CVOYA is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of alwyse. Our total liability for any claim is limited to the greater of USD 50 and the amount you paid us for alwyse in the twelve months before the claim. Some jurisdictions do not allow these limits, so they apply to you only as far as the law permits.

11. Governing law and disputes

These terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-law rules. Disputes that we cannot resolve together belong to the state or federal courts located in Washington, and both of us consent to their jurisdiction. Nothing in this section takes away consumer rights you hold under the mandatory law of your residence.

12. Changes to these terms

When these terms change, we post the new version here and update the effective date. If a change is material, we tell you in the app or by email before it takes effect. If you keep using alwyse after that, the new terms apply; if you don't agree, close your account and take your data with you.

13. The usual mechanics

These terms and the Privacy Policy are the whole agreement between you and CVOYA about alwyse. If a court finds part of them unenforceable, the rest stands. If we don't enforce a provision, we haven't waived it. You may not assign this agreement; we may assign it in a merger, acquisition, or sale of assets, with notice to you.

Contact

CVOYA LLC · legal@cvoya.com · or via the Support page.