Support
We're here to help. Find answers below, or get in touch.
Contact
For general inquiries and support, email info@cvoya.com.
For privacy or security questions, use the same address with "privacy" in the subject; we typically reply within 24–48 hours on business days.
Frequently asked questions
How do I get started?
alwyse is in active development. Join the waitlist to get early access when we open up.
What platforms are supported?
alwyse is initially available on the web and in native apps for iPhone and Mac. Android follows the initial release.
Is my data secure?
Encryption in transit and at rest on every hosting option is table stakes; what's stronger, and exactly where each guarantee stands today, is on the trust roadmap.
Can I export my data?
Yes. Full export ships today: a complete takeout of everything alwyse holds for you, served by your own instance.
Can I self-host alwyse?
Yes. The same software that powers the managed service runs on your own hardware, and self-host is the strongest privacy option available today.
What AI models does alwyse use?
You bring your own model: a key for a provider like Anthropic, OpenAI, or Google, or local open models (like Ollama) on your own hardware. With a local model, nothing crosses out of your boundary. With a vendor key, what you ask goes to that vendor under their terms, because you chose it. You can change which runs where at any time.
How much does alwyse cost?
Pricing will be announced as we approach general availability.
How do I delete my account?
You can request account deletion at any time (see the Privacy Policy Terms of Service). Finer-grained deletion of individual memories or a whole connected source works today through the API, and removes them from everything alwyse shows you. The controls for it inside the product land before broad launch. Both statuses are on the trust roadmap.